Refunds Policy
Effective Date: 2/12/2026
At EAT Digital, we aim to deliver high-quality marketing services and provide a professional client experience. This Refund Policy explains how refunds are handled for services purchased through EAT Digital.
1. Deposits & Upfront Payments
All deposits and upfront payments made to EAT Digital are non-refundable once work has started, as we allocate resources, time, and labor immediately after onboarding.
2. Monthly Services (Retainers)
If you are subscribed to a monthly service plan with EAT Digital (SEO, Google Ads management, social media marketing, etc.), you may cancel anytime with written notice.
However:
Payments already made for the current billing period are non-refundable.
Work completed during the active billing period will still be delivered.
3. One-Time Projects
For one-time projects such as website builds, landing pages, branding, or campaign setup:
Payments are non-refundable once work begins.
If cancellation occurs before work begins, a partial refund may be issued at EAT Digital’s discretion.
4. Client Delays
EAT Digital does not issue refunds for project delays caused by:
missing content, assets, or approvals
lack of communication
failure to provide required access to accounts/tools
5. Chargebacks
If you have a billing concern, we encourage you to contact EAT Digital directly before initiating a chargeback.
Unjustified chargebacks may result in service termination and permanent restriction of service access.
6. Contact
For refund-related questions, contact:
EAT Digital
Email: info@eatdigital.agency
Website: https://eatdigital.agency